Do it fastDo it now, and Do it right!

speed2SPEED means dramatically shortening the time it takes to complete any task for customers and co-workers

This program will…

  • Help you define ways SPEED can work in your organization to provide exceptional service
  • Define the internal and external barriers to SPEED
  • Work with employees to identify the SPEED mindset needed for success
  • Show the relationship between empowerment and effective use of SPEED
  • Recognize how your policies and procedures can affect SPEED
  • Show employees that waiting until the last minute doesn’t leave time to overcome problems

Push the envelope… differentiate and revolutionize your organization, become an industry leader with SPEED .


About the Program

Introductory Start-up Special Package For 25 Participants

Participant Package

Everything you need to run this program in your own organization. Train 25 employees at once with participant guides, quality technique cards, a facilitator guide with 2 accompanying DVDs, and certifications of accomplishment. Order now. Need participant packages for more than 25 employees? Add more here.


Facilitator Package

We Train Your Team: One Day In House Seminar

Combine with participant guides to build a package for a smaller team. A user-friendly 170 page count page Leader Guide and a set of 2 DVDs for a leader (facilitator) to train a group of participants. Order Facilitator Package. Want us to handle the training? A Certified Trainer will present the material to your group! Included in the seminar are Participant Packages. Minimum 20 participants required. Sign up now.


We Train You To Train: One Day Train-the-Trainer Seminar

A Certified Trainer will teach the material to a person within your organization, who can then train individuals at your organization. Included are Participant Packages. Sign up now.Packages are available:

  • For 1 to 10,000+ participants, quantity discounts are available (click a package above to learn more)
  • In several languages including English, Spanish, Chinese, Russian, Indonesian, Romanian, Arabic, and Portuguese. Exceptional Service can also be translated into other languages
  • Can be personalized for your organization