Remember Me

remember-meRemember Me dramatically improves your employee’s ability to remember and easily use a customer’s name–and overcome roadblocks to remembering–significantly improving their overall customer service experience.

Once you implement Remember Me you can immediately begin to…

  • Understand that a person’s name is a precious possession.
  • Eliminate roadblocks to remembering and using the person’s name.
  • Value the significance of your customer’s overall experience.
  • Use proper name etiquette.
  • Improve your memory for all kinds of facts.
  • Learn the importance of using their name every time.
  • Understand how memory works.

Mastering Remember Me will…

  • Build a brand built around customer care
  • Provide a higher level of customer experience than your competitors
  • Master a skill that will get customers to return again and again

Remember Me is designed and written for your entire staff. No exceptions. All employees must participate. It’s a structured approach to teaching leading edge customer service skills to every employee in your organization!


About Remember Me

Many employee training programs are dull, technical, sophisticated and boring. Keeping the target audience in mind, Remember Me is designed to be fun, stimulating, and entertaining for the employees. They learn and retain many new skills that benefit them both personally and professionally. Remember Me builds spirit and gets their hearts pumping faster. You will see an immediate improvement in behavior and attitudes. Your employees will care more about their customers and about their jobs.Remember Me is conducted on-site where your employees work (saving you time and money) in two sessions spaced one week apart. Each session is 2-3 hours long. (In developing countries 3-4 hours) The Remember Me technology is also designed so you can implement the system at either one location or many locations simultaneously, ensuring a consistent image and message company-wide.A personalized certificate of accomplishment is provided for each employee upon completion of the program. Being certified shows customers that your employees are up to date on their training and reinforces the standard of service you wish to deliver. Proudly display your certificates of accomplishment to improve employee morale throughout your organization.

Introductory Start-up Special Package For 25 Participants

Participant Package

Everything you need to run this program in your own organization. Train 25 employees at once with participant guides, quality technique cards, a facilitator guide with 2 accompanying DVDs, and certifications of accomplishment. Order now. Need participant packages for more than 25 employees? Add more here.


Facilitator Package

We Train Your Team: One Day In House Seminar

Combine with participant guides to build a package for a smaller team. A user-friendly 170 page count page Leader Guide and a set of 2 DVDs for a leader (facilitator) to train a group of participants. Order Facilitator Package. Want us to handle the training? A Certified Trainer will present the material to your group! Included in the seminar are Participant Packages. Minimum 20 participants required. Sign up now.


We Train You To Train: One Day Train-the-Trainer Seminar

A Certified Trainer will teach the material to a person within your organization, who can then train individuals at your organization. Included are Participant Packages. Sign up now.Packages are available:

  • For 1 to 10,000+ participants, quantity discounts are available (click a package above to learn more)
  • In several languages including English, Spanish, Chinese, Russian, Indonesian, Romanian, Arabic, and Portuguese. Exceptional Service can also be translated into other languages
  • Can be personalized for your organization