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Browse by Product42 Rules of Employee Engagement6 C's of Customer Care6 C's of Customer Care - Deluxe6 C's of Customer Care Skill Blaster CardsAccountabilityAchieving Communication Effectiveness - Admin KitAchieving Communication Effectiveness - Online CourseAchieving Communication Effectiveness WorkbookAchieving Excellence Through Customer ServiceAIA Classic Audio CDsAIA Classic Facilitator KitAIA Classic Participant KitAttaining ExcellenceAttaining Excellence for GovernmentBe WholeBehavioral InterviewingBiblical Personal Profile System®Biblical Personal Profile System® Facilitator's GuideCashing InCoachingCoaching for Sales ManagersCoaching Job Skills - Administrative KitCoaching Job Skills - Online CourseCoaching Job Skills Participant Workbook - BlendedCoaching Job Skills Participant Workbook - ClassroomCommunicating Up - Administrative KitCommunicating Up - Online CourseCommunicating Up Participant Workbook - BlendedCommunicating Up Participant Workbook - ClassroomCoping & Stress Profile (Online)Coping & Stress Profile® Facilitator's KitCoping & Stress Profile® (Paper)Customer Focused Sales InterviewsCustomer Oriented Selling - Admin KitCustomer Oriented Selling WorkbookCustomer Service Excellence - Service/Retail VersionCustomer Service Excellence - Supermarket VersionCustomer Service Training & Development SubscriptionDealing With Difficult Customer Situations - OnlineDelegating - Administrative KitDelegating - Online CourseDelegating Participant Workbook - BlendedDelegating Participant Workbook - ClassroomDelivering Customer Focused Service - Online CourseDeveloping and Coaching Others - Admin KitDeveloping and Coaching Others - WorkbookDeveloping and Coaching Others/SrMgmt - AdminKitDeveloping and Coaching Others/SrMgmt - WorkbookDeveloping Performance Goals & Standards - Admin KitDeveloping Performance Goals & Standards - OnlineDeveloping Performance Goals & Standards WorkbookDeveloping Performance Goals & Standards- BlendedDiSC® Action Planner Sample Pack (Paper)DiSC® Buttons (set of 10/ blue S)DiSC® Buttons (set of 10/ green D)DiSC® Buttons (set of 10/ red i)DiSC® Buttons (set of 10/ yellow C)DiSC® Classic 2.0 Narrative Word Version (Online)DiSC® Classic 2.0 Narrative Phrase Version (Online)DiSC® Classic 2.0 Spanish (Online)DiSC® Classic Facilitator Report (Online)DiSC® Customer Service Action Planner (Online)DiSC® Customer Service Action Planner (Paper - set of 10)DiSC® Group Culture Report (Online)DiSC® Management Action Planner (Online)DiSC® Management Action Planner (Paper - Set of 10)DiSC® Managing Performance Action Planner (Online)DiSC® PPSS - Comparison of Multiple RBAsDiSC® PPSS - General Characteristics ReportDiSC® PPSS Role Behavior Analysis (Online)DiSC® Preview (Set of 25)DiSC® Sales Action Planner (Online)DiSC® Sales Action Planner (Paper - set of 10)DiSC® Talk! 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Related Products   Great Connection Personal Action Guide   DiSC® Classic 2.0 English (Online)     DiSC® Classic 1.0 English (Paper)

The Great Connection Suggested Retail 12.00 Your Price 10.00 Burger King founder James McLamore was asked the secret of success. He answered, "Total belief in yourself!" But wait! How can you believe in yourself if you don't know who you are? This is why The Great Connection is enjoying international success. It tells you ... in a simple story ... who you are, so you can believe in yourself. Clearly, The Great Connection delivers its powerful promise. This is the story of Bob Hathaway in a career crisis; of Bob’s boss, the dictatorial Blaylock, trying to force him to do something against his will; of Josh Crater and his struggle to connect with his teenage daughter; and it is the story of a wonderful wise man, Doc Crater, who shows you HOW to connect with others, but first guides you to connect with yourself, because that is the Great Connection. You will learn the four behavioral styles, how to get people talking to determine their style, and the actual words to use to connect with your clients, prospects, family. A great way to introduce or reinforce the DiSC Model of behavior.  Listen to an interview with Arnie Warren recorded on Bookends, our Meet the Author series.