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Service Quality Institute

Service Quality Institute is the leader in the development of internally-driven, video-based, customer service training programs for front line employees. This publisher provides us with a wide variety of solutions for clients including strategic programs for management, idea campaigns for both customer service and cost reduction and much more!

A unique aspect of SQI's front line training technology is that it has been customized for various vertical markets including retail, business, supermarket, and hospital. Additionally, SQI provides complete personalization and customization capabilities. From personalizing book covers, adding a lead-in on a video, or to the complete customization of video sceens shot on the customer's location, the program can truely belong to the client organization.

If customer service training is a part of your practice, consider joining our SQI team. We offer a unique no-risk opportunity to join our SQI team allowing you to begin offering the extensive line of training, books, and videos to your client organizations today!

To learn more about SQI follow these links:

Visit the publisher's web site.

 
The TEAM Approach, Inc.  |  2174 Old Philadelphia Pike  |  Lancaster, PA 17602  |  717.672.0425  |  Fax 717.672.0817  |  800.864.4911