Healthcare Division
In health care, the daily demands on you are tremendous! May we help you?
Click on any of the areas you are you concerned about:
Whatever the need, we can help. Why? What makes us unique? We offer a personalized approach for your group of people and culture. We also know that the key to your return on investment is to see results!
Band-aids and aspirin don't always work. They may satisfy our need to take quick action for relief, but they do not actually heal the deeper sources of pain. After years of coaching and working in the areas noted above, with organizations locally and nationally, we have found that real solutions come through an integrated process of working to empower people at all levels to identify their unique issues and create solutions. This brings life and energy to work teams and creates "best team" experiences that result in loyalty and high levels of engagement. This kind of culture starts at the top and can only be nurtured by the leadership team.
The TEAM Approach, Inc. has formed a new healthcare division to address your unique culture and needs. Healthcare professionals on our team bring passion and a proven track record with decades of work and leadership within the healthcare industry.
We would like to invite you to get to know us through our website. Also, sign up for our electronic newsletters and/or contact us for a free consultation at
www.teamapproach.com/contact.asp.
Employee Engagement and Cultural Climate
Low employee satisfaction and a cultural climate of disinterest or distrust is the core of declining performance measures and fiscal ruin. Yet if cultural change takes years to take effect, how do you begin to approach the issue when there are other pressing emergencies all around you? Listening and understanding your internal customers is the beginning. Did you know that more than money, healthcare professionals often want to be rewarded more with professional growth, personal time off, and safe care environments for themselves and their patients? We can provide you with the needed interventions or support your own staff to provide the interventions…
Patient/Customer Service and Engagement/Satisfaction
Are you struggling with making customer service a priority in your health care environment? Customer service is surely a necessity in the retail and tourist industries, but it seems to many healthcare employees that they have more critical issues to think about that the “customer” doesn’t understand. Need help in adapting customer service skills to the healthcare setting in a realistic way? We can provide you with the needed interventions or support your own staff to provide the interventions…
Work Teams and Interpersonal Styles
The effectiveness of the work team or partnership is critical to the outcome of the work. Whether on the clinical unit, within a service or department, in interdisciplinary teams, or in interdepartmental projects, getting people to work together with positive synergy impacts performance measures/outcomes, employee morale, customer satisfaction, and return on investment. How do you improve your working teams or address conflicts between team members? We can provide you with the needed interventions or support your own staff to provide the interventions…
Management and Leadership Effectiveness
A work unit can only be as effective as their manager. Costly human resource issues, declining employee moral, and staff turnover are often traced back to a lack of leadership and management skills. Clinical staff members are often asked to take on supervisory and leadership roles with minimal training in these areas. This is a major paradigm shift for these clinicians. Is it up to you to provide your leaders/managers with these skills? We can provide you with the needed interventions or support your own staff to provide the interventions…
Succession Planning
In healthcare, many good professionals are unwilling to leave their clinical positions and move up into leadership positions. Even in the non-clinical areas, there is a lack of readiness for moving ahead. Yet, employee satisfaction suffers for those who feel dead-ended in their jobs. How do you identify and groom individuals today for their next steps, new roles, or for the key leadership roles of tomorrow? We can provide you with the needed interventions or support your own staff to provide the interventions…
Training and Development Support
We are interested in supporting you in the most efficient way possible for your organization. Maybe you have several needs as outlined above and you have an employee development or human resource staff that can intervene for you - if they only knew how! Healthcare trainers are inundated with teaching the latest in regulatory guidelines or clinical competencies. This hardly leaves time for planning new programs or learning new material to present. We can provide the training, resources, and support for your employee development staff, according to the needs you identify…
Executive Staff Support
In healthcare, the daily demands on you are tremendous! The pace at which you move leaves you with little time to think and plan! And, whatever you do provides the opportunity for more criticism. The fiscal pressures, performance measures, staff challenges, threat of litigation, and increasing regulatory requirements all demand responses. Your executive staff members are strong, capable men and women who have various opinions of what must be done. Who is taking care you (and them) and providing you with what you need to survive and thrive? We can do that for you…
Too much to take in and no time to figure it all out? Getting a
splitting headache?! 
Then take some aspirin and contact us to let someone take care of you for a change. Drop us a note at
www.teamapproach.com/contact.asp or call The TEAM Approach, Inc. 717-672-0425 or 800-864-4911.
