Blended learning can save you time and money while enhancing the experience of the learner. In our effort to provide quality online courses for a blended learning approach, we have formed a strategic alliance with CRKInteractive. Free demos of each CRKi course allow you to sample the quality of the learning.

CRKInteractive Programs

General courses:

• Understanding Behavioral Styles
• Reinforcing your Understanding of Behavioral Styles

Courses for Teams:

• Understanding Behavioral Styles for Teams
• Reinforcing your Understanding of Behavioral Styles for Teams

Leadership Courses:

• Understanding Behavioral Styles for Managers
• Reinforcing your Understanding of Behavioral Styles for Managers
• Behavioral Interviewing
• Managing Performance Discussions
• Coaching

Customer Service Courses:

• Understanding Behavioral Styles for Customer Service
• Reinforcing Behavioral Styles for Customer Service
• Establishing Credibility and Trust for Customer Service
• Questions are the Answer for Customer Service
• Customer Focused Sales Interviews
• Handling Customer Complaints
• Gaining Commitments to Action/Closing
• Win-Win Negotiations

Sales Courses:

• Understanding Behavioral Styles for Sales
• Reinforcing your Understanding of Behavioral Styles for Sales
• Prospecting to Create Interest
• Establishing Credibility and Trust for Sales
• Questions Are the Answer for Sales
• Customer Focused Sales Interviews
• Overcoming All Objections
• Gaining Commitments to Action/Closing
• Win-Win Negotiations
• Territory and Account Management

Use them with a variety of DiSC® tools:

• DiSC® Classic 2.0 Narrative
  
• DiSC® Classic - Paper Version
• idXready Programs
• Everything DiSC Facilitation System
• Personal Profile System Software
• DiSC® Relationship Profile

We also like to use a short novel based on DiSC, The Great Connection , as pre-work in a blended learning approach.

Give it a try!

Click here for a demo of any online CRK course.

Download a Price List