Learn Practical, new strategies for effectively managing behavioral differences in today's fast-paced work environment. Executives, managers, supervisors, project teams, or anyone who works with others for results will benefit form this flexible, results-oriented program designed to enhance the skills of new or experienced individuals as they learn actual strategies for managing self, others, their job, and performance.
Identify and resolve four types of conflict that reduce productivity and quality.
Understand your individual, natural work behavioral style and develop an Action Plan for effective self-management.
Learn People-Reading techniques and apply specific strategies for managing others based on their style.
Identify the behavioral needs of a specific job and apply a performance coaching process to match the person's style to those needs.
Develop and apply performance management approaches based on an individual's level of motivation, ability, and style.
Module (1) Managing Self
Understand the DiSC system of behavioral style.
Describe your style using the Personal Profile System.
Apply DiSC strategies to create an Action Plan for managing your performance.
Module (2) Managing Others
Use the DiSC system to read other people's styles.
Learn strategies for managing different styles.
Create an Action Plan for managing another person.
Module (3) Managing the Job
Identify the behavioral expectations of your role using the DiSC system.
Develop an Action Plan for matching your style to the needs of the job.
Learn strategies for shifting from one role to another role.
Use the DiSC system for managing career development.
Module (4) Managing Performance
Identify and describe specific performance issues.
Evaluate willingness and ability to perform
Apply management approaches based on willingness, ability and style.
Create an Action Plan for managing another person's performance