Meet Lee J. Colan Author of Engaging the Hearts and Minds of All Your Employees
Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the “how to” for inspiring your team so they deliver unparalleled value to your customers.
Proven at Fortune 500 companies across the globe, Colan’s simple but powerful formula is this: if you meet your employees’ basic intellectual and emotional needs, they will perform at peak ability. They will be energetic and innovative—and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of “Passionate Performance.”
Colan reveals how to meet employees most basic intellectual and emotional needs while assessing your own engagement style. By fully engaging your employees, you’ll nurture a team that gives their all to deliver stellar service.