Meet Diana Whitney, Author of The Power of Appreciative Inquiry

The Power of Appreciative Inquiry describes a wildly popular new approach to organizational change that dramatically improves performance by encouraging people to study, discuss, learn from, and build on what's working, rather than simply trying to fix what's not.

In this book, the authors, Diana Whitney and Amanda Trosten-Bloom use examples from many different types of organizations to illustrate Appreciative Inquiry (AI) in action, drawing in particular on a five-year project with Hunter-Douglas Window Fashions, a company which achieved a 15 to 20% improvement in their bottom line and created a new strategic direction and culture using AI.

The authors illustrate each step in the AI process using actual events at Hunter-Douglas, emphasizing the customized, flexible, almost artistic nature of the process. A how-to book but not a manual, The Power of Appreciative Inquiry describes the newest ideas and practices in the field of Appreciative Inquiry since its inception in 1985.

Listen in as Susan Stamm interviews Diana on Bookends

Recorded February 24, 2010