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Reinforcing Understanding Of Behavioral Styles- Service

Your Price 20.00

A shortened version of Understanding Behavioral Styles for Customer Service. In this course you will reinforce your understanding of your own behavioral style and use this knowledge to enhance your communication skills and increase your productivity.

Audience:
1. Leaders/Management Professionals
2. Sales Professionals
3. Customer Service/Care Professionals
4. Anyone familiar with Behavioral Styles that wants to refresh their understanding (See the full Understanding Behavioral Styles course below for details)

5 Lessons (Approx. 1 hours):
1. Recognizing Behavioral Styles
2. Improve Your Performance
3. Reading and Reacting to People
4. Practical Application of Knowledge
5. Knowledge Assessment

Requirements:
800 x 600 Screen Resolution and up AND
Microsoft IE 4.0 and up (More Info) OR
Netscape 4.5 and up (More Info) OR
AOL 5.0 and up (More Info) AND
Flash 5.0 and up (More Info).