Relationship Tip #5:
Take a Team Snapshot. At regular intervals, check in with your team to see if any issues are affecting their performance. Post their responses on a flip chart and have team members write their numerical response on 3X5 cards. Or,if trust levels are high, have them post their ranking on a scale under each response listed on the flip chart using colored dots or markers. Ask the team to rate the following, based on how they feel right now: (10 pt scale)
- I am glad I am on this team
- We are honest with each other
- We work well together
- We get things done
- We understand and focus on what's important
- We agree on the goals
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For over 20 years we have been supporting teams, team leaders, and team facilitators with products and services designed to enhance relationships. Some choose to call the competencies we develop "soft skills". We know from years of personal experience that these "soft skills" are some of the hardest to learn and effectively use in our day-to-day interactions. Be it supervision, management, sales, customer service or just plain teamwork, relationships have been, and always will be, the key to success. Our name and our tag line say it all:
The TEAM Approach - Connect & Succeed!
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Tools For Success
There is a good bit that goes into creating an environment that sustains loyalty from both employees and customers. There is no magic program that will create and maintain such a culture. To produce the kinds of behavior needed, a process of development that tunes into the changes within the team and adjusts quickly and accordingly is called for. On this site you will find hundreds of tools and ideas to develop a team approach in your organization. Our Team of CHOICE process is a template for many organizations, and through our extensive tool box, we can customize this process to meet the needs of your team. If leadership is the issue, be sure to check out the Team Leader Cafe'.